Have you forgotten your UAN number but want to know how much money is available in your Provident Fund (PF) account? This is a common problem, especially for employees who have changed jobs or haven’t checked their PF account for a long time.
The good news is that you can check your PF balance without manually entering your Universal Account Number (UAN). The Employees’ Provident Fund Organisation (EPFO) provides missed-call and SMS services that make checking your balance easier.
However, your UAN must already be activated and linked to your registered mobile number for these services to work.
In this guide, we’ll explain how to check PF balance without a UAN number, retrieve a forgotten UAN, and find your PF details if your registered mobile number is unavailable.
Can You Check PF Balance Without UAN?
Yes. You can check your PF balance without remembering or entering your UAN number using EPFO’s official missed-call or SMS facility.
Here are the available options:
Method
UAN Number Required?
Missed call
No need to enter UAN
SMS service
No need to enter UAN
EPFO passbook website
Yes
UMANG passbook service
Generally requires UAN
Employer or HR department
Can assist with account details
Important: Checking your PF without knowing your UAN is different from checking an account that has never been assigned a UAN. The mobile services require an existing, activated UAN.
1. Check PF Balance Without UAN Using Missed Call
The missed-call facility is one of the easiest methods because it doesn’t require internet access or a smartphone.
Official EPFO missed-call number: 9966044425
Follow these steps:
Open the phone dialer on your mobile.
Dial 9966044425 using your EPFO-registered mobile number.
Allow the call to ring.
The call should disconnect automatically after approximately two rings.
Check the SMS sent by EPFO containing your available PF balance and latest contribution details.
The service is free.
For this method to work, your mobile number must be linked to an activated UAN. At least one of your bank account details, Aadhaar or PAN must also be linked to your UAN.
Useful tip: If you recently changed your mobile number, calling from the new number may not work until your EPFO records have been updated.
2. Check PF Balance Through SMS Without UAN
Another simple option is EPFO’s SMS enquiry service.
Official EPFO SMS number: 7738299899
Here’s how to use it:
Open the Messages app on your phone.
Create a new message.
Type the following text:EPFOHO UAN
Send the SMS to 7738299899.
Check EPFO’s response containing your latest available PF contribution and balance information.
You must send the message from your registered mobile number. Standard SMS charges may apply.
Can You Receive PF Balance Details in Hindi?
Yes. EPFO supports several regional languages.
For Hindi, send:
EPFOHO UAN HIN
For Gujarati, send:
EPFOHO UAN GUJ
For Marathi, send:
EPFOHO UAN MAR
English is the default language.
You don’t need to replace the word “UAN” with your actual UAN number. It is part of the official SMS format.
3. How to Find Your Forgotten UAN Number Online
If the missed-call or SMS service isn’t working, retrieving your UAN is the next practical step.
EPFO provides a Know Your UAN facility on its official Member Portal.
Enter the requested mobile number and complete verification.
Provide the identification and personal details requested by the portal.
Complete the required authentication.
Retrieve your UAN if your details match EPFO records.
You can also check your salary slip. Many employers mention the employee’s UAN and PF Member ID on monthly salary statements.
If you’re unable to find your UAN, ask your company’s HR or payroll department for assistance.
4. What if Your UAN Was Never Activated?
If you have a UAN but haven’t activated it, you’ll need to complete activation before using the relevant online services.
EPFO now provides UAN activation through Aadhaar-based face authentication using the UMANG app.
Here’s what to do:
Install the official UMANG application.
Open EPFO services.
Select UAN Services Through Face Auth.
Choose UAN Activation.
Enter your UAN, Aadhaar and requested mobile details.
Complete OTP verification and face authentication using the Aadhaar Face RD app.
If you haven’t been allotted a UAN at all, select UAN Allotment and Activation instead, subject to eligibility.
You can also contact your employer if you believe your PF contributions have been deposited but your membership details are missing.
5. How to Check PF Balance Without a Registered Mobile Number
What happens if your old mobile number is lost or no longer active?
Unfortunately, you cannot use EPFO’s missed-call or SMS balance service from an arbitrary mobile number.
Start by contacting your employer or recovering access to your UAN account. Follow EPFO’s prescribed mobile number update and verification process.
Once your details are updated, you can use the available balance enquiry services.
If you need help, visit EPFiGMS to submit a grievance.
6. Why Is Your PF Balance Not Showing?
Even after following the correct steps, you might not receive your PF balance.
Possible reasons include:
Your registered mobile number is incorrect.
Your UAN hasn’t been activated.
Required KYC details are missing.
Your employer’s latest contribution hasn’t appeared in the passbook yet.
Your PF is managed by an exempted establishment’s trust.
One thing worth checking: Some companies maintain their own recognised PF trusts. In such cases, the regular EPFO passbook may not display the complete balance. Request a PF statement from your company’s payroll department or PF trust.
Frequently Asked Questions
Can I check PF balance using only my Aadhaar number?
Not directly through EPFO’s standard balance enquiry services. Aadhaar may help with identity verification or UAN-related services, but you cannot simply enter an Aadhaar number to view your PF balance.
Can I check PF balance without an internet connection?
Yes. Use the missed-call facility at 9966044425 or send EPFOHO UAN to 7738299899 from your registered mobile number.
Can I check my PF balance using my PAN number?
PAN can be used for certain identity and KYC purposes, but it is not a standalone PF balance enquiry method.
Can I withdraw PF money without knowing my UAN?
For an online PF withdrawal claim, you generally need access to your UAN account and the required verification. Retrieve your UAN before starting the claim process.
Is the PF balance the same as my pension amount?
No. EPF savings and Employees’ Pension Scheme (EPS) benefits are different. Pension contributions and eligibility follow separate rules.
Final Words
Checking your PF balance without remembering your UAN is possible if your account is already activated and linked to your registered mobile number.
For a quick balance enquiry, the missed-call service is convenient. If you prefer a text message, EPFO’s SMS service is another option.
If neither method works, retrieve your UAN through the official EPFO portal or contact your employer.
Always use government websites and never share your UAN password, Aadhaar OTP or banking information with unknown individuals.
Disclaimer: This article is for general informational purposes only and is not affiliated with EPFO or the Ministry of Labour and Employment. Service requirements and procedures may change. Always verify the latest instructions on official government websites.
